Effective Date: April 17, 2025.

At PwanEsteem, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).

1. Information We Collect

When you interact with our website or services, we may collect:

Personal Information: Your full name, email address, and phone number.

Usage Information: IP address, browser type, pages visited, time spent on the site.

Communication Preferences: Your choice regarding receiving marketing emails or SMS.

2. How We Use Your Information

We use your information to:

Contact you about our services, investment opportunities, and updates

Send promotional emails and SMS (only if you’ve consented)

Respond to inquiries or support requests

Improve website experience and analyze user engagement

Comply with legal or regulatory obligations

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

Consent – when you opt in to receive emails or SMS

Contractual necessity – to provide the services you requested

Legal obligation – to comply with the law

Legitimate interest – for business analysis and communication (non-intrusive).

4. Sharing of Information

We do not sell your personal information. We may share your data with:

Service providers (e.g. email/SMS delivery platforms)

Regulatory or legal authorities, if required

Business partners (with your consent only)

All third-party processors are under strict data protection agreements.

5. Your Rights

Under NDPR and GDPR, you have the right to:

Access your personal data

Request correction or deletion

Withdraw your consent at any time

Object to or restrict processing

Request data portability (GDPR)

To exercise any of these rights, please contact us at [email protected]

6. Marketing Communications

You may receive marketing emails or SMS from us if:

You subscribed or opted in to receive them

You are an existing customer (under legitimate interest)

You can opt out at any time by:

Clicking the "unsubscribe" link in any email

Replying STOP to any SMS

Contacting us directly via email

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies & Tracking

Our website may use cookies or similar technologies for user experience and analytics. You can control cookie settings through your browser.

9. Data Security

We implement strict security measures (encryption, access control, etc.) to protect your personal data from unauthorized access, alteration, or loss.

10. International Data Transfers

If your data is transferred outside Nigeria or the EU, we ensure adequate protection through legal agreements and secure channels.

11. Children’s Privacy

We do not knowingly collect data from children under 18. If you believe we have done so, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

If you have any questions regarding our business model, commissions, or affiliations, feel free to contact us:

PWAN Esteem Realtors ltd

Email:[email protected]

Phone: 2348028491550

Website: Pwanesteem.com